Help CenterContact KidStand support

Contact KidStand support

How to reach us for help, reports, legal requests, and general questions.

Support email

For app help, payment issues, and stand reports: support@kidstand.app

Include your device model, iOS version, and a description of what happened. Screenshots help us resolve issues faster.

General inquiries

For partnerships, press, and general hello: hello@kidstand.app

Legal & privacy

  • Terms of service questions: legal@kidstand.app
  • Privacy and data requests: privacy@kidstand.app
  • Full policies at kidstand.app/legal

Report a stand

Use Report in the app, or email support@kidstand.app with subject "Report Issue - Stand [id]" and describe the concern. We review all reports.

Response time

We aim to respond within 1–2 business days. Payment and safety reports are prioritized.

Still need help?

Email us at support@kidstand.app and we will get back to you within 1–2 business days.

Contact support