Support email
For app help, payment issues, and stand reports: support@kidstand.app
Include your device model, iOS version, and a description of what happened. Screenshots help us resolve issues faster.
General inquiries
For partnerships, press, and general hello: hello@kidstand.app
Legal & privacy
- Terms of service questions: legal@kidstand.app
- Privacy and data requests: privacy@kidstand.app
- Full policies at kidstand.app/legal
Report a stand
Use Report in the app, or email support@kidstand.app with subject "Report Issue - Stand [id]" and describe the concern. We review all reports.
Response time
We aim to respond within 1β2 business days. Payment and safety reports are prioritized.